Return Policy
Return Policy All refunds will be given as store credit only. Non-Returnable Merchandise Any used item(s) will not be accepted as returnable merchandise. Items purchased over 30 days do not qualify as returnable merchandise. Returnable Merchandise Returned goods must be brand new, in their original packaging, and have all parts including batteries, screws, etc. to qualify as a returnable item. To return unused merchandise please call us at (866) 435-8743 to receive a Return Merchandise Authorization Number (RMA#). Once you receive your RMA# send the items back to us with a copy of the original invoice of purchase. The returned merchandise will be thoroughly examined to determine if it qualifies as returnable merchandise prior to issuing store credit. Once store credit is issued, you will be notified by email or telephone. Store credit issued may be used to exchange/purchase any item(s) from our store. Shipping cost will be charged for any exchanges/new merchandise shipped. If a returned item is found to be used in any way or was returned with missing parts, no store credit will be issued. Item(s) may be returned to you freight collect. Product Warranty Information Automatic Faucets – 5 Year Manufacturer Warranty Automatic Flush Valves – 5 Year Manufacturer Warranty Water Saving Flush Handles - 3 Year Manufacturer Warranty Automatic Soap Dispensers - 3 Year Manufacturer Warranty Support Links If you experience a problem with any of the products sold by please call us direct at (866) 435-8743 or email us at for technical support and troubleshooting assistance. Automatic Faucets - Automatic Flush Valves - Water Saving Flush Handles - Automatic Soap Dispensers -
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We accept Government and Corporate Purchase Orders. For more information please email us at or call us toll free at (866) 435-8743. To order by fax or by mail print out ORDER FORM and follow the easy ordering instructions.